RipoffReport.com does not alter reviews unless they are factually incorrect and the request is initiated by the company being reviewed not the customer but a KlearGear representative told the Palmers that was irrelevant: Either pay $3,500 or credit bureaus will be notified of your debt. A few months later, the company followed through.
The couple say their poor credit rating delayed a car loan for a used Toyota and rendered them unable to obtain a loan for a broken furnace in October, when they piled blankets atop their 3-year-old son to keep him warm at night. They also have been deterred from refinancing their home or selling their house and buying a new one, the lawsuit states.
To date, no answer. What's more, they're not even sure where KlearGear is based.
"There are a number of things we've either discovered or read about them that make us concerned about what kind of company it is," Michelman said. "Since we've sent the demand letter, they appear to have moved within Grandville, Mich., and both locations appear to be nothing more than a mail drop."
Michelman said that if KlearGear doesn't show up in court, then the plaintiffs can win by default.
"We want to make sure that this never happens to anybody else again," Jen Palmer told The Salt Lake Tribune in November.
KlearGear did not respond to a request for comment Tuesday.