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A good example

Published July 31, 2013 1:01 am
This is an archived article that was published on sltrib.com in 2013, and information in the article may be outdated. It is provided only for personal research purposes and may not be reprinted.

Recently I was riding with a friend of mine who was riding from Salt Lake City to St. George to raise money for Hawk Watch International. I was accompanying him to Nephi when, four miles down 900 East at 8:15 a.m., my rear shifter cable broke. I returned home to fix it while my friend continued on.

I first stopped at Guthrie's Bike Shop on 2100 south and 800 East, but their mechanic would not arrive until 11 a.m. But they called two other local bike shops to see if anyone was available to help me. The mechanic at the Bicycle Center on 700 East said he could fix it immediately. Five minutes later I was there and he, true to his word, got me back on the road in 10 minutes. I then drove to Lehi and rejoined my friend for the next 65 miles.

I wish to commend both bike shops. Neither hesitated to use the resources of a competitor. Instead they did what was best for the customer. Wouldn't it be great if our politicians followed this example of competitors and did what was best for the country and not just what was best for their party?

Donald J. Ries

Salt Lake City




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