The tables have turned for a online gadget retailer that tried to force a Layton couple to pay it $3,500 for a negative review the wife posted about the company.
A federal judge has ruled John and Jen Palmer owe nothing to KlearGear and that instead, the company owes them money. The amount is to be determined at a court hearing in June.
In a lawsuit filed in December in U.S. District Court in Salt Lake City, the couple said John Palmer never received a desk toy and a key chain he ordered for his wife in 2008. KlearGear canceled the order after an email correspondence, and Jen Palmer shared her dissatisfaction with the company's service in a review on RipoffReport.com.