Trib outsourcing

This is an archived article that was published on in 2013, and information in the article may be outdated. It is provided only for personal research purposes and may not be reprinted.

I am a career person with 30 years of experience who has been out of work for more than a year. I am disappointed in The Salt Lake Tribune.

Recently, my 86-year-old father's newspaper was not delivered. I called "customer service" and found myself speaking to someone out of the country. I couldn't understand the individual.

If it wasn't that my father enjoys reading the newspaper, I would have canceled his subscription. It is a travesty to outsource our newspaper's circulation department when so many here are in desperate need of employment.

Very poor service. Shame on The Tribune!

Cheryl Knott