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Jen McDonald got to her polling location in downtown St. George at 8 a.m. Tuesday, and was informed "there was a glitch" in the voting machines so she filled out a paper ballot.
When Kate Davidson, McDonald's sister-in-law, went to her polling place on St. George's south side about 10:30 a.m., the news was worse: "They said, 'We're out of ballots and our machines aren't working.' "
Davidson, with her 3-year-old and 8-month-old in tow, was given three options: Wait around 20 minutes or longer for the machines to be fixed, go to another polling location where paper ballots were still available, or come back in the afternoon. She chose to come back later.
Election officials in Washington County said Tuesday that voting machines were back up and running after their memory cards were mistakenly wiped during programming.
Utah Lt. Gov. Spencer Cox told The Associated Press that the problem was discovered when early voters in Washington County found irregularities in which races were programmed into their machines.
Cox said officials believe the problem may have cropped up with the county's switch from local precinct voting to centralized polling centers.
Washington County Clerk Auditor Kim Hafen says some machines were down for hours, but that they were all fixed by noon.
Hafen says a worker meant to copy and paste information as the cards were programmed in batches ahead of Election Day, but the worker deleted the data instead.
He says about 75 percent of the machines there wouldn't turn on when polls opened Tuesday morning.
The glitch caught the attention of Republican presidential nominee Donald Trump. The candidate tweeted at 2:28 p.m. MST: "Just out according to @CNN: 'Utah officials report voting machine problems across entire country.'" CNN's Brian Stelter sent a tweet two minutes later to correct Trump: "No. Utah officials reported machine problems across one entire COUNTY, not the entire COUNTRY."