Re "Management shake-up at SLC Library" (Tribune, Dec. 30):
From 2000 to 2007, I was the assistant director of the Salt Lake City Public Library System. A great library is more than just stunning architecture. The staff worked hard to give Salt Lake's citizens a library they could enjoy and be proud of.
The heart and soul of the City Library was an organizational culture that empowered the staff and encouraged innovation and dedication to the principles of openness, inclusiveness and respect for patrons. It took years to build that unique culture, which was studied and emulated across the nation.